Frequently Asked Questions

Find answers to common questions about our subscription plans

We've compiled a list of frequently asked questions to help you understand our services, payment options, and support offerings.

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Common Questions

What is the "Pay After Work" policy?

Our "Pay After Work" policy means you only pay for your subscription after we've completed the initial setup and development of your web application. This ensures you're satisfied with the work before making any payment.

What discounts are available?

We offer discounts ranging from 15% to 51% depending on the subscription duration. Annual plans receive a 15% discount, while our 5-year plan offers the maximum 51% discount. We also have special quarterly plans available.

How does the referral program work?

When you refer a friend who signs up for any paid plan, you'll receive 100% cash back on your next subscription payment. This credit is applied to your account and can be used for future subscription renewals.

Can I cancel my subscription?

We believe in complete transparency and confidence in our services. That's why we provide full demo access before any payment - you can explore every feature and verify our platform meets your needs.

Once you've experienced the value firsthand and decide to subscribe, we dedicate significant resources to developing and maintaining your custom web application. This commitment to quality and ongoing support is why we don't offer cancellations after subscription.

Think of it as a partnership - we invest in your success, and you get a premium, continuously improved service!

Can I try a demo before paying?

Yes, we provide demo access to our platform before you make any payment. This allows you to explore the features and functionality to ensure our service meets your needs.

Are monthly subscriptions available?

Yes, we offer flexible monthly subscription options for all our plans. You can choose to pay monthly, quarterly, annually, or opt for our long-term 5-year plan with maximum savings.

What kind of technical support do you offer?

We provide 365-day technical support with no holidays. All plans include email support, while our Food Business, E-commerce, and Combo plans also include priority support with one-to-one calls or live chat options.

What is priority support?

Priority support means your queries are handled before standard support requests. This includes faster response times and access to one-to-one calls or live chat with our technical team, available on our Food Business, E-commerce, and Combo plans.

You can easily book an appointment for a live chat or call session through your account dashboard, ensuring you get dedicated time with our experts when you need it most.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, bank transfers, and popular digital payment platforms. All transactions are secure and encrypted for your protection.

Can I upgrade or downgrade my plan?

Yes, you can upgrade your plan at any time. Downgrades are subject to review and may require a new subscription term. Contact our support team to discuss plan changes.

Our Support Features

365-Day Support

Technical support available every day of the year, including holidays. Never wait for assistance when you need it most.

Email Support

Comprehensive email support for all subscription plans with guaranteed response within 24 hours.

Priority Support

One-to-one calls and live chat available on select plans. Book an appointment for dedicated time with our experts.

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Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.